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Safeguarding Health & Safety
Rotana is continuously working to improve
the Emergency, Health, and Safety
performance.
In 2011, we deployed the Environment,
Health & Safety management system
across Abu Dhabi hotels in line with the
Abu Dhabi EHS Management System
and in conjunction with the Abu Dhabi
EHS Center. The system was designed at
Abu Dhabi area level, and hotels started
implementing, monitoring and reporting
quarterly on their performance to the
tourism authority.
A corporate EHSMS development was
initiated in 2012, and is scheduled for
implementation in 2013 in the remaining
hotels. We are targeting to have our
hotels gradually certified for OHSAS
18001 – Occupational Health and Safety
Assessment Series.
At the Hotel level, we have created an
EHS committee headed by the General
Manager and comprising key Heads’ of
Department and EHS manager or officer
for reviewing EHS issues on a monthly
basis. All Abu Dhabi area hotels have been
assessed for health and safety risks and set
necessary control measures. The group
EHS managers and officers were trained
on occupational health and safety risk
assessment to conduct their own hotel risk
assessment as well.
As part of its EHSMS programmes,
Rotana requires its nominated contracted
companies to have an Emergency, Health,
and Safety Management System (EHSMS),
the implementation and observation
of which must then be approved and
monitored by our hotels.
An Emergency management plan was
developed by a corporate Emergency
planning committee
The manuals describe processes to
address emergency, natural disasters,
health risks and other threats to business
continuity, including data security and
backup, guest and colleague’s safety and
safeguarding of property and assets.
The deployment of Health & Safety and
Security Management systems and action
plans has helped us to improve guest
perception of safety practices at our
hotels.
Safeguarding Guests Security
Across hotels we have invested in various
security measures like luggage screening,
metal detectors, x-rays machines,
regular training of security personnel
and organising awareness campaigns for
guests. At the corporate level, we have
constituted a security policies committee
that reviewed and harmonised the
company security policies, processes,
implementation of security procedures
and preparedness of hotels for security
risks.
Socio-political and ecological drivers:
Political instability, conflict between
nations, threat of terrorist activities,
occurrence of infectious diseases, extreme
weather conditions, natural calamities, etc.
directly affect level of travel and business
activity. While we have minimal control
over these risks, we diligently observe
the national and international conditions
for taking any decisions or adapting our
operations.
